Shipping Policy

Last Updated: August 2, 2026

Thank you for shopping with 100Timepiece. We are committed to processing and delivering your order as quickly and reliably as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are typically processed within 1–3 business days after your order is successfully placed.

Orders are not typically processed or shipped on weekends or major holidays. Orders placed during weekends or holidays will generally begin processing on the next business day.

During high-volume periods, holidays, product launches, or promotional events, processing times may be longer than usual.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

2. Shipping Times

Estimated delivery times depend on your shipping destination and the shipping method selected at checkout.

Typical delivery estimates are:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days, where available

Delivery estimates begin after your order has been processed and shipped. Shipping times are estimates and are not guaranteed unless explicitly stated at checkout.

Orders shipped internationally may require additional time due to customs clearance and local delivery procedures.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, shipping method, and other applicable factors.

If free shipping is offered for qualifying orders, the applicable eligibility requirements will be displayed on the website or at checkout.

4. Shipping Destinations

100Timepiece currently ships worldwide.

Available shipping destinations and methods will be displayed during checkout.

If we are unable to ship to your location, you will be notified before your order is completed or as soon as reasonably possible after your order is placed.

5. Tracking Your Order

Once your order has shipped, you may receive a confirmation email with a tracking number.

Please allow up to 48 hours for tracking information to become available after your shipping confirmation is sent.

If tracking information has not updated for several business days, please contact our customer service team for assistance.

6. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, we may contact you to arrange reshipment.

Additional shipping charges may apply to reship an order.

100Timepiece is not responsible for delays or delivery failures resulting from incorrect or incomplete information provided by the customer.

7. Lost, Stolen, or Missing Packages

Once an order has been delivered to the shipping address provided at checkout, 100Timepiece is generally not responsible for packages that are lost or stolen after delivery.

If your tracking information shows that your package was delivered but you cannot locate it, we recommend:

1. Checking around your property and with household members.

2. Asking neighbors whether they received the package.

3. Checking with your building's management or mailroom, if applicable.

4. Contacting the shipping carrier directly.

If you believe your package was lost in transit, please contact us so we can assist with investigating the shipment.

8. Damaged Packages

If your order arrives visibly damaged, please contact us as soon as possible after delivery.

We may ask you to provide photographs of:

• The shipping box or packaging

• The shipping label

• The damaged product

• Any visible damage to the packaging

This information may be necessary to assist with a shipping claim or replacement request.

9. International Orders

For international orders, the recipient may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not necessarily included in the product price or shipping fee and may be collected by the carrier or local customs authorities.

100Timepiece is not responsible for delays caused by customs processing or for fees imposed by the destination country.

Customers are responsible for ensuring that their purchase complies with applicable import laws and regulations in their country.

10. Shipping Delays

While we work to meet the estimated delivery times provided, delays may occur due to circumstances outside our reasonable control.

These may include:

• Severe weather

• Natural disasters

• Carrier delays

• Customs delays

• Transportation disruptions

• Government actions

• Holidays or high shipping volumes

• Incorrect shipping information

• Other unforeseen circumstances

We appreciate your patience if your order is delayed due to circumstances beyond our control.

11. Changes to Shipping Information

If you need to change your shipping address after placing an order, please contact us as soon as possible at kelvykelvy3@gmail.com.

We cannot guarantee that shipping information can be changed after an order has entered processing or been shipped.

If an order has already shipped, you may need to contact the shipping carrier directly to request an address correction or delivery adjustment.

12. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests, but orders that have already been processed or shipped may not be eligible for cancellation.

If your order cannot be canceled, you may be able to return the product in accordance with our Return & Refund Policy.

13. Contact Us

If you have questions about shipping or your order, please contact us:

100Timepiece
Email: kelvykelvy3@gmail.com
Website: 100timepiece.store
We appreciate your business and thank you for choosing 100Timepiece.